Vonage Business Web based Dashboard and Configuration Access:
- End User menu items used for user management of various voice features like Anywhere, Remote Office, Conferencing, Voicemail, etc.
- Administrative Access for changes to Auto-attendants, Hunt Groups / Workgroups, and other Hosted PBX Administrative changes.
Vonage Business Hosted Call Recording Service Access
- Access all recordings, manage recording parameters, assign new users and other administrators, etc.
Vonage Business Customer Portal Access
- General account management, Invoices, Service & Support Tickets, Call Accounting Service (optional enhancement), and other useful account management tools.
- Customer Services Guidelines are available here