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Vonage Support

Business Apps

Updated: 2/16/2024 7:16 PM

Vonage offers business apps and plugins to help integrate your mobile devices, web browsers, and business applications.

NOTE: You must have administrative privileges to install and uninstall applications before continuing.

Vonage Mobile App
The Vonage Mobile App with Webex, allows you to use your Vonage Business phone system across multiple devices (mobile, tablet, desktop) in or out of the office. Includes messaging, video, and presence.

Mac Only:  Mac OS Version 10.13 and earlier is not supported. 
Windows (exe)
Mac (Intel)
Mac (Apple Silicon Chips)
iPhone/iPad
Android
Enterprise SMS
Enterprise SMS is a messaging solution available on smartphones, desktops, and iPads. You can enjoy the convenient and intuitive interface for sending and receiving text messages using the same phone number as your desk phone.iPhone / iPad
Android
Web Browser
Team One
Team One enables workers to chat, take notes, assign tasks, manage files, host meetings, and use click to call, all in one place.Android
Desktop
iPhone/iPad
Unity Call Center Desktop Pro
Unified communication application that allows users to place and receive calls, chat internally with co-workers, listen to voicemail, and view presence status of co-workers.Windows (msi)
Unity Call Center Agent
Allows agents to control their call center presence, locate supervisors, and escalate calls.Windows (msi)
Unity Call Center Supervisor
Allows supervisors to view and control call centers.  Supports barge-in, alerts, and changing agent queue statuses.Windows (msi)
Unity Receptionist
Allows front desk call handling.  Displays visibility into a large number of concurrent calls using presence and call controls for redirecting calls. Windows (msi)
Unity Dashboard
Allows real-time display of call center queues and statistics on a large screen.  View calls in the queue, average wait time, missed, received, and answered calls. Windows (msi)
VideoConnect
Collaborate in real-time with HD quality video conferencing from your desktop, web browser, smartphone, or tablet, in or out of the office.iPhone
iPad
Android Phone
Android Tablet
CRMConnect
Integrate your CRM solution to provide contact information and calling functionality.Windows (exe)

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