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Seamless business phone integration with key functions within Desk.com helps your support team streamline workflow, save time, and get the most out of their customer interactions.

  • Customized to desktop & mobile devices
  • Improves workflow & productivity
  • Enjoy impressive ROI

Cloud-powerful capabilities.

Vonage integrations are built from the network up, providing reliability, less delays and enhanced quality of service for your Desk.com tasks.

Inbound/Outbound Screen Pops
When calls come in, Chrome pop-up notifications let you know who’s calling. Missed-call screen pops allow you to follow up quickly so you can maximize sales.
Click to call
Click on any number appearing in Desk.com to instantly dial, eliminating misdialed calls.Call records are then tied to the corresponding case.
Quick-add contacts and cases
Create contacts and cases quickly while on a call with a new customer. Contacts can be synced manually or through nightly batches.
Call management and reporting
Review and analyze customer data based on real-time inbound and outbound call statistics.
Get Started
Using Vonage® for Desk.com® integration requires a Google Chrome™ browser v25.0 or higher.
For access, customers should contact their account representative or the Vonage Support Team.
OUR BUSINESS COMMUNICATIONS PRODUCTS
Business grade. People friendly.

From a cloud hosted phone system on your current broadband to a UCaaS solution on a dedicated network, we can build custom communications for every business and every budget.

Vonage® Essentials
Robust, intuitive, and small business friendly:

Runs on your high-speed internet connection

40+ features to help you customize your business communications

High-quality voice and data

Includes Amazon Chime Pro, offering chat, screen share, video and web conferencing

Simple activation and setup with 24/7 customer support

Integrates with the business applications you use everyday

Enables mobile working and virtual teams

Easily scales as your business grows

Month-to-month contracts available

Vonage® Premier
Enterprise-grade unified communications:

One of the nation’s largest purpose-built MPLS networks

Advanced features including conferencing for up to 300 users

Elevated quality of service for voice, video, and data communications

End-to-end managed installation and dedicated service teams

Deep integration ties phone service to top business applications

Enable mobile workers and connect multiple offices seamlessly

Reliable and scalable solutions for inbound, outbound, and multi-site contact centers

Hybrid network and bring your own broadband options with SD-WAN

Call for a free consultation from a business phone system specialist

Anytime between 8AM - 6PM EST

Or, tell us about your business and a specialist will get in touch.

    Get a Free Quote!